It could be drawing from stock inventory, relaying information back to internal systems or simply having contact forms submitted to a lead management or customer engagement platform.
Our specialists are proficient in interweaving both Content Management Systems (CMS) such as WordPress, Craft, and Drupal, as well as top-tier Customer Relationship Management (CRM) platforms like Salesforce, Dynamics, HubSpot, and Zoho seamlessly into your existing infrastructure. With our CMS solutions, content creation, publishing, and management become smooth, ensuring consistent updates across various channels. On the CRM side, we centralise customer data, reinforce lead automation, and enhance engagement.
This provides a consolidated view of customer touchpoints and facilitates efficient operations. We are getting an increasing number of requests for AI services, and our team is adept at employing AI tools for different case use scenarios to either augment customer engagement or alleviate back-office staff load. The aim is to have a fully integrated platform across web and internal systems that harness as many efficiencies as possible.
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